| Name | Last modified | Size | Description | |
|---|---|---|---|---|
| Parent Directory | - | |||
| Helping the customer..> | 2009-11-20 09:56 | 8.9M | ||
| The use of questions..> | 2009-11-20 09:57 | 11M | ||
| Transfering calls an..> | 2009-11-20 09:58 | 14M | ||
| Handling complaints.mp3 | 2009-11-20 09:56 | 14M | ||
| Making and recieving..> | 2009-11-20 09:57 | 14M | ||
| Giving good customer..> | 2009-11-20 10:21 | 19M | ||
| Building rapport.mp3 | 2009-11-20 09:59 | 20M | ||
| How to use your voic..> | 2009-11-20 09:57 | 21M | ||